Warranty Policy

We provide one of the best bike warranty against manufacturing defects for all original components, as specified below

LIFETIME WARRANTY ON THE BIKE FRAME *

* For the lifetime of the original owner
  • Unirox products are covered by warranty policies that provide you to buy with confidence and Cherish your riding experience.
  • All Unirox bikes are sold exclusively through our authorized Dealers network that is expertise with professional assembly and service of your Bikes.
  • Unirox Bikes are built-in world-class manufacturing facilities with German technology, ensuring that our products have zero manufacturing defects.

WARRANTY ON KEY ORIGINAL COMPONENTS - 6 MONTHS

  • Fork (Rigid & Suspension)
  • Drivetrain (Shifters, FD/RD/Crank, BB Shell, chain, Freewheel/Cassette)
  • Brakes
  • Components (Rim, Pedal, Headset, Spokes, Seat post, Stem, Handlebar, Hub, QR)

HOW TO CLAIM WARRANTY

  • Bike must be registered to claim warranty.
  • Warranty starts from the date of Purchase.
  • Any claims under this warranty must be made through an authorized Unirox dealer.
  • The Unirox product must be carried to the authorized Unirox store for inspection.
  • Original Proof of purchase (Invoice) is mandatory to claim warranty.

MANUFACTURING DEFECTS

Our authorised dealer will inspect your bike to ascertain type of defect (Manufacturing / Usage).

Unirox Bikes are built in world-class one of the best bike manufacturing facilities in Munich, Germany. We ensure that our products have zero manufacturing defects. In the unlikely event that a manufacturing defect is found, your claim for warranty will be acknowledged and processed.

THIS WARRANTY DOES NOT COVER

  • Normal Wear & Tear
  • Tyre, Tube and any plastic parts
  • Damage or Failure due to accident, misuse, abuse or neglect.
  • This warranty is Void in its entirety by any modification of the frame, fork or components.
  • This warranty is expressly limited to the repair or replacement of a defective item and is the sole remedy of warranty.
  • This warranty extends from the date of purchase, only to the owner and is not transferable.
  • Transportation cost and labour charges incurred in the replacement of parts are not covered under this warranty.
  • Unirox Bikes is not responsible for incidental or consequential damages

Please be aware that neon colours may lose part of their intensity when exposed to direct sunlight over a longer period. Therefore, we suggest not exposing the bikes unnecessarily to direct sunlight. Warranty does not apply to colours fading.

Note: The following exclusion applies to all models

This warranty doesn’t apply to any bikes that has been abused, misused, altered by component parts substitution or used for rental or any other commercial uses, stunt riding, ramp jumping, acrobatics, bicycle moto-cross, dirt biking or similar activities as all Unirox are not designed or intended for such purposes or usage. 

We here try to procure and provide one of the best bike warranty for our customers to let them have a smooth experience, care-free and hassle-free. 

 
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